Shipping policy

All order are processed with 1 to 2 business days excluding weekends. As an example, orders placed on Friday will most likely be shipped out on the following Monday depending on the time the order is received. Most items are shipped via courier with the exception of P.O. boxes which will be sent through Canada Post unless a physical street address can be provided.

Cold Weather Shipping

While we are now able to ship water based products (ie paint, pentart products, etc ) in cold weather using insulating wrap and heat packs, the risk of freezing still does exist.

To minimize the risk of freezing,  orders containing water based products are shipped on Mondays during the colder months to lessen the time the product spends in transit.

Should you wish, orders can  also be held until warmer weather conditions exist.